Over the last year, the whole globe has been significantly affected due to the rapid and worldwide spread of the coronavirus disease (COVID-19). The COVID-19 pandemic has dramatically influenced various sections of everyday life. Drastic changes have been brought about in the educational sector with the need to rapidly switch from traditional face-to-face to online learning through virtual learning environments. In addition, educators, students and parents found themselves in the difficult position to make significant changes and find new ways to overcome the unexpected and unprecedented obstacles and to meet the new needs and requirements. Moreover, during such difficult circumstances and demanding times, it is significant for governments and involved stakeholders to comprehend the public’s opinion to improve decision-making and risk communication. Social media platforms have become an indispensable part of everyday life with millions of people interacting, sharing knowledge and experiences through communicating online in real time even during global adverse events. Consequently, these platforms can be used as a means to collect diverse and multicultural viewpoints from all over the world. The aim of this study is to analyse the public’s viewpoints, concerns and sentiments regarding the effect of COVID-19 on online learning through the collection, analysis and visualisation of Twitter data. In total, 274,109 relevant tweets were retrieved from January 2020 to January 2021. Based on the results, the majority of the tweets (50.62%) were positive, 25.12% of them were neutral while 24.26% were negative. Additionally, most of the tweets expressed trust (27.47%), anticipation (20.17%) and fear (11.46%) while 24.01% of them were neutral.
Lampropoulos, G., Siakas, K., & Anastasiadis, T. (2021). A Social Media Data Analysis Study Regarding the Effect of the COVID-19 Pandemic on Online Learning. In Proceedings of the 26th International Conference on Software Process Improvement-Research into Education and Training (INSPIRE), 181–194. https://www.researchgate.net/profile/Georgios-Lampropoulos/publication/355062858_A_Social_Media_Data_Analysis_Study_Regarding_the_Effect_of_the_COVID-19_Pandemic_on_Online_Learning/links/615c4109c04f5909fd7e0793/A-Social-Media-Data-Analysis-Study-Regarding-the-Effect-of-the-COVID-19-Pandemic-on-Online-Learning.pdf
Over the last year, the whole globe has been significantly affected due to the rapid and worldwide spread of the coronavirus disease (COVID-19). The COVID-19 pandemic has dramatically influenced various sections of everyday life. Drastic changes have been brought about in the educational sector with the need to rapidly switch from traditional face-to-face to online learning through virtual learning environments. In addition, educators, students and parents found themselves in the difficult position to make significant changes and find new ways to overcome the unexpected and unprecedented obstacles and to meet the new needs and requirements. Moreover, during such difficult circumstances and demanding times, it is significant for governments and involved stakeholders to comprehend the public’s opinion to improve decision-making and risk communication. Social media platforms have become an indispensable part of everyday life with millions of people interacting, sharing knowledge and experiences through communicating online in real time even during global adverse events. Consequently, these platforms can be used as a means to collect diverse and multicultural viewpoints from all over the world. The aim of this study is to analyse the public’s viewpoints, concerns and sentiments regarding the effect of COVID-19 on online learning through the collection, analysis and visualisation of Twitter data. In total, 274,109 relevant tweets were retrieved from January 2020 to January 2021. Based on the results, the majority of the tweets (50.62%) were positive, 25.12% of them were neutral while 24.26% were negative. Additionally, most of the tweets expressed trust (27.47%), anticipation (20.17%) and fear (11.46%) while 24.01% of them were neutral.
@inproceedings{lampropoulos_2021_social,
title = {A Social Media Data Analysis Study Regarding the Effect of the COVID-19 Pandemic on Online Learning},
author = {Lampropoulos, Georgios and Siakas, Kerstin and Anastasiadis, Theofylaktos},
booktitle = {In Proceedings of the 26th International Conference on Software Process Improvement-Research into Education and Training (INSPIRE)},
pages = {181-194},
year = {2021},
country = {United Kingdom},
url = {https://www.researchgate.net/profile/Georgios-Lampropoulos/publication/355062858_A_Social_Media_Data_Analysis_Study_Regarding_the_Effect_of_the_COVID-19_Pandemic_on_Online_Learning/links/615c4109c04f5909fd7e0793/A-Social-Media-Data-Analysis-Study-Regarding-the-Effect-of-the-COVID-19-Pandemic-on-Online-Learning.pdf}
}
